they stole 1,500 euros

they stole 1,500 euros

We rented a car from Verona airport Italy 7-26\08\24 with full insurance trough Carflexi, we got the car from Maggiore car rental and we were charged 1,500 euros more the what we were told in the agreement!!! We have the rental document stating the correct amount, including the full insurance payment and they still over charged us 1,500 euros more, not only did this ruin the end of our trip, they didn't respond to our demands of a refund, they ignore us, making us waist our time dealing with this nonsense and we feel like we were robbed in broad daylight! I DO NOT RECOMMENT THIS COMPANY TO ANYONE who wants an enjoyable end of trip. Hopefully we will get our 1,500 euros back, and a normal response as you would expect from a known rental company.
What a disgrace, they literally stole from our credit card 1,500 euros MORE when the whole rental deal was 636.28 euros.
STAY AWAY IF YOU VALUE YOUR MONEY
Avishay Avdar.

Pros
nothing

Cons
they stole 1,500 euros from my credit card and are no even responding.
HORRIBLE COSTUMER SERVICE.