Va mulțumesc pentru suportul oferit telefonic, cat și la preluarea și predarea mașinii. Profesionalismul dumneavoastră a rămas același de fiecare dată. Pe curând!
Raportul calitate preț e cel mai bun de pe piață! Agentul a fost de o prezență impecabilă, a avut multă răbdare și a gestionat cerinta mea de inchiriere a unei masini într-un mod profesionist prezentandu-mi o gama foarte variata de automobile incercand sa gaseasca cel mai potrivit autoturism pentru nevoile mele. Mi-ar plăcea să acord acestei firme mai multe stele, însă maximul permite doar 5. Recomand cu mare incredere! Vă felicit și vă mulțumesc!
We rented a car from Verona airport Italy 7-26\08\24 with full insurance trough Carflexi, we got the car from Maggiore car rental and we were charged 1,500 euros more the what we were told in the agreement!!! We have the rental document stating the correct amount, including the full insurance payment and they still over charged us 1,500 euros more, not only did this ruin the end of our trip, they didn't respond to our demands of a refund, they ignore us, making us waist our time dealing with this nonsense and we feel like we were robbed in broad daylight! I DO NOT RECOMMENT THIS COMPANY TO ANYONE who wants an enjoyable end of trip. Hopefully we will get our 1,500 euros back, and a normal response as you would expect from a known rental company.
What a disgrace, they literally stole from our credit card 1,500 euros MORE when the whole rental deal was 636.28 euros.
STAY AWAY IF YOU VALUE YOUR MONEY
Avishay Avdar.
Pros nothing
Cons they stole 1,500 euros from my credit card and are no even responding.
HORRIBLE COSTUMER SERVICE.
I have had a prepaid reservation at Naples airport on 17 August, however once I arrived at the car hire desk, I have been informed that all cars are sold and not available for 3 weeks upfront. The hire desk's representatives were " blaming " the broker for still selling unavailable cars. I could not get any car more than 4 hours, neither from the booked hirer noir from other car hire companies around, due to the same overbooking situation.
When I eventually reached the broker over the phone to cancel my reservation and claim a refund, they refused to do so, asking to pass the phone to one of the hire desks representatives, who simply didn't want to talk with the broker. After some time one of the hire desks representatives agreed to talk with the broker and promised me to provide a car within 1hr, so I had to wait more time outside under +34 degrees heat. Regardless the reservation, a promise and my wasted 4hr waiting time, car never been provided!!!
Then suddenly hire desk offered me a top range car only available at this time at the station, obviously under their full insurance and 3 times higher price in addition to my initial reservation, consequently I have been forced to face a situation to take this car at 300£ higher price or leave..
PS :While I was waiting there about 20 more people been scammed in the exactly same way as me. Outrageous scam!!!
Date of experience: 17 August 2024
It was really a pleasant experience. In addition to the fact that I will use your services again, you will certainly be the first ones that I will recommend in the future
All the people in the team were very helpful. I was pleasantly surprised by this kindness and the services offered. Many thanks and hope to come again.
Sunt foarte multumita de calitatea serviciilor oferite de dumneavoastra:
amabilitate, seriozitate, profesionalism. Daca va mai fi necesar voi apela tot la
EuroCars si va recomand cu incredere. .
Ho prenotato l’auto con facilità tramite il sito eurocars.ro dove ho constatato l’ampia scelta di auto a noleggio con l’indicazione dei prezzi chiari e trasparenti.
Il ritiro dell’auto direttamente in aeroporto è avvenuto in pochissimo tempo dove ho compilato i documenti x la pratica amministrativa e, dopo aver visionato l’auto insieme all’agente che la carrozzeria non presentava danni, mi è stata consegnata l’auto.
Anche alla riconsegna tutto è avvenuto in breve tempo senza contestazioni o problematiche varie.
Un ringraziamente al Sig. Mircea che ci sempre assistito nelle varie fasi del noleggio.
Pros Mi ha colpito particolarmente lâassistenza telefonica del call center Sig. Mircea sia alla prenotazione che durante il periodo di noleggio .
Serviciile cat si masina au fost EXCELENTE. Cu cea mai mare placere data viitoare
cand mai venim in Romania cu siguranta vom apela la serviciile voastre. Voi
recomanda agentia si la alti prieteni. Va multumesc.
Gracias de nuevo por el gran servicio.
Foarte multumiti
Review about EuroCars RomaniaFoarte mulțumiți. Cu siguranță vom apela de fiecare dată la Eurocars. Mult bun simt și profesionalism.
Excelent
Review about EuroCars RomaniaVa mulțumesc pentru suportul oferit telefonic, cat și la preluarea și predarea mașinii. Profesionalismul dumneavoastră a rămas același de fiecare dată. Pe curând!
Recomand cu încredere!
Review about EuroCars RomaniaVa multumesc pentru serviciile dumneavostra ireprosabile.Recomand!
Recomand cu incredere
Review about EuroCars RomaniaO echipa super, plus serviciile. Foarte rapizi !
Recomand cu incredere!
Review about EuroCars RomaniaRaportul calitate preț e cel mai bun de pe piață! Agentul a fost de o prezență impecabilă, a avut multă răbdare și a gestionat cerinta mea de inchiriere a unei masini într-un mod profesionist prezentandu-mi o gama foarte variata de automobile incercand sa gaseasca cel mai potrivit autoturism pentru nevoile mele. Mi-ar plăcea să acord acestei firme mai multe stele, însă maximul permite doar 5. Recomand cu mare incredere! Vă felicit și vă mulțumesc!
foarte multumit
Review about EuroCars RomaniaRecomand tuturor celor ce au nevoie de o inchiriere rapida ,sigura și cu personal de nota 10
Pros
amabilitatea personalului
Recomand
Review about EuroCars RomaniaRecomand cu caldura.serviciu rapid si de calitate.
Pros
profesionalism
they stole 1,500 euros
Review about CarFlexi.comWe rented a car from Verona airport Italy 7-26\08\24 with full insurance trough Carflexi, we got the car from Maggiore car rental and we were charged 1,500 euros more the what we were told in the agreement!!! We have the rental document stating the correct amount, including the full insurance payment and they still over charged us 1,500 euros more, not only did this ruin the end of our trip, they didn't respond to our demands of a refund, they ignore us, making us waist our time dealing with this nonsense and we feel like we were robbed in broad daylight! I DO NOT RECOMMENT THIS COMPANY TO ANYONE who wants an enjoyable end of trip. Hopefully we will get our 1,500 euros back, and a normal response as you would expect from a known rental company.
What a disgrace, they literally stole from our credit card 1,500 euros MORE when the whole rental deal was 636.28 euros.
STAY AWAY IF YOU VALUE YOUR MONEY
Avishay Avdar.
Pros
nothing
Cons
they stole 1,500 euros from my credit card and are no even responding.
HORRIBLE COSTUMER SERVICE.
Experienta placuta
Review about EuroCars RomaniaColaborarea cu echipa si masina au fost mult peste asteptari. Recomand cu toata increderea . O zi faina!
Scammers!
Review about CarRental8.comOutrageus Scam!!! Avoid!!!
I have had a prepaid reservation at Naples airport on 17 August, however once I arrived at the car hire desk, I have been informed that all cars are sold and not available for 3 weeks upfront. The hire desk's representatives were " blaming " the broker for still selling unavailable cars. I could not get any car more than 4 hours, neither from the booked hirer noir from other car hire companies around, due to the same overbooking situation.
When I eventually reached the broker over the phone to cancel my reservation and claim a refund, they refused to do so, asking to pass the phone to one of the hire desks representatives, who simply didn't want to talk with the broker. After some time one of the hire desks representatives agreed to talk with the broker and promised me to provide a car within 1hr, so I had to wait more time outside under +34 degrees heat. Regardless the reservation, a promise and my wasted 4hr waiting time, car never been provided!!!
Then suddenly hire desk offered me a top range car only available at this time at the station, obviously under their full insurance and 3 times higher price in addition to my initial reservation, consequently I have been forced to face a situation to take this car at 300£ higher price or leave..
PS :While I was waiting there about 20 more people been scammed in the exactly same way as me. Outrageous scam!!!
Date of experience: 17 August 2024
Pros
Nothing
Cons
Nothing
Mulțumit
Review about EuroCars RomaniaTotul a decurs mai bine decat ma asteptam. Va multumesc pentru serviciile dvs.
Recomand
Review about EuroCars RomaniaFrumoasa experienta, recomand cu drag.
A pleasant experience
Review about EuroCars RomaniaIt was really a pleasant experience. In addition to the fact that I will use your services again, you will certainly be the first ones that I will recommend in the future
Recomand
Review about EuroCars RomaniaPunctualitate, amabilitate, corectitudine si rabdare in detalierea\\r\\nexplicatiilor.Profesionalism. Serviciu excelent!
Recomand
Review about EuroCars RomaniaServicii excelente, recomand cu încredere!
Multumita de servicii!
Review about EuroCars RomaniaServicii ireprosabile, totul a decurs perfect! Voi apela fără ezitare și pe viitor.
Totally recommend
Review about EuroCars RomaniaAll the people in the team were very helpful. I was pleasantly surprised by this kindness and the services offered. Many thanks and hope to come again.
Colaborare excelenta
Review about EuroCars RomaniaCalitatea serviciilor a fost excelenta. Felicitari Eurocars cat si companiei de la care am inchiriat masina.
Recomand
Review about EuroCars RomaniaAm fost foarte multumita de experienta Eurocars. Nici nu ma asteptam sa mearga asa usor si repede. Recomand 100% !!!
Recomand!
Review about EuroCars RomaniaSunt foarte multumita de calitatea serviciilor oferite de dumneavoastra:
amabilitate, seriozitate, profesionalism. Daca va mai fi necesar voi apela tot la
EuroCars si va recomand cu incredere. .
Ottima e Affidabile.
Review about EuroCars RomaniaHo prenotato l’auto con facilità tramite il sito eurocars.ro dove ho constatato l’ampia scelta di auto a noleggio con l’indicazione dei prezzi chiari e trasparenti.
Il ritiro dell’auto direttamente in aeroporto è avvenuto in pochissimo tempo dove ho compilato i documenti x la pratica amministrativa e, dopo aver visionato l’auto insieme all’agente che la carrozzeria non presentava danni, mi è stata consegnata l’auto.
Anche alla riconsegna tutto è avvenuto in breve tempo senza contestazioni o problematiche varie.
Un ringraziamente al Sig. Mircea che ci sempre assistito nelle varie fasi del noleggio.
Pros
Mi ha colpito particolarmente lâassistenza telefonica del call center Sig. Mircea sia alla prenotazione che durante il periodo di noleggio .
Recomand!
Review about EuroCars RomaniaVă mulțumesc pentru serviciile excelente. Ne vedem când ajung in Romania data viitoare!
Recomand!
Review about EuroCars RomaniaVă mulțumesc pentru serviciile excelente. Ne vedem când ajung in Romania data viitoare!
Excelent
Review about EuroCars RomaniaServiciile cat si masina au fost EXCELENTE. Cu cea mai mare placere data viitoare
cand mai venim in Romania cu siguranta vom apela la serviciile voastre. Voi
recomanda agentia si la alti prieteni. Va multumesc.
Gracias de nuevo por el gran servicio.
Recomand!!!
Review about EuroCars RomaniaFirma serioasa atrage dupa ea clienti seriosi ;) Va multumesc pentru tot !!! Sper sa mai
corespondam !!!!