Car Rental 8 - Cheap Car Rental - CarRental8.com
Welcome to Car Rental 8! We are a leading car rental agency with great rates, a wide selection and excellent customer service in 125 countries.
I have had a prepaid reservation at Naples airport on 17 August, however once I arrived at the car hire desk, I have been informed that all cars are sold and not available for 3 weeks upfront. The hire desk's representatives were " blaming " the broker for still selling unavailable cars. I could not get any car more than 4 hours, neither from the booked hirer noir from other car hire companies around, due to the same overbooking situation.
When I eventually reached the broker over the phone to cancel my reservation and claim a refund, they refused to do so, asking to pass the phone to one of the hire desks representatives, who simply didn't want to talk with the broker. After some time one of the hire desks representatives agreed to talk with the broker and promised me to provide a car within 1hr, so I had to wait more time outside under +34 degrees heat. Regardless the reservation, a promise and my wasted 4hr waiting time, car never been provided!!!
Then suddenly hire desk offered me a top range car only available at this time at the station, obviously under their full insurance and 3 times higher price in addition to my initial reservation, consequently I have been forced to face a situation to take this car at 300£ higher price or leave..
PS :While I was waiting there about 20 more people been scammed in the exactly same way as me. Outrageous scam!!!
Date of experience: 17 August 2024
CARRENTAL8 is a SCAM! Do NOT waste your time or money!
I reserved a van through them (non-refundable and paid for in advance) and upon arriving for pick up they told me they had given my reserved vehicle to someone else and there were no other vehicles available. What?!? How is that fair or legitimate business? The counter staff was rude and not helpful at all in trying to resolve the issue or find us another vehicle. He abruptly told me that I could contact the company to inquire about a refund. That didn't help my family of 6 who were stuck in Miami for 12 hours without transportation. If I could give negative stars I would.
DO NOT USE CARRENTAL8!
Cons Waste of time and money. Rude and unhelpful staff.
Booked car hire through CarRental8 com with InterRent which I have since found out is Goldcar. They are a scam company. Although I had purchased car hire and had a voucher from CarRental8.com InterRent they would not accept it and said we should have booked direct through them. They would not let us have the car without their Insurance. Charged an extra 275 euros on top of the car rental. The ultimatum was pay for the insurance or you can't have the car. We argued for half an hour then gave in as we needed to get out of the airport due to feeling ill. Contacted CarRental8.com and they were no help. They should not be dealing with such a scam company. Looking now at reviews InterRent/Goldcar have been scamming customers for years. CarRental8.com must be aware of this and do not care. Would have scored 0 score had that been an option.
Pros Nothing. The car hire company said our voucher was worthless and was thrown back across the desk.
Cons Sold us a worthless voucher that the car hire company did not recognise.
Made a reservation thru AutoRentals, went to pick up the car only to find out that the reservation had been cancelled. I was never notified of the cancellation. I had to spend the next 3 hours of my vacation getting another rental car. Called their customer service department, they stated that the Rental Car company cancelled the reservation because they had problems with the vehicle, which is bogus, its not like they don't have other vehicles to give me. Do not recommend this company. This company reviews on other sites is often very low, which is also concerning. They would not offer any reimbursement for my time and inconvenience. Also, AutoRentals goes thru a company called CarRentals8 who has 41 complaints and a Facebook review of 1.7, hard to believe they would rent cars thru such a bad company.
Made a reservation thru AutoRentals, went to pick up the car only to find out that the reservation had been cancelled. I was never notified of the cancellation. I had to spend the next 3 hours of my vacation getting another rental car. Called their customer service department, they stated that the Rental Car company cancelled the reservation because they had problems with the vehicle, which is bogus, its not like they don't have other vehicles to give me. Do not recommend this company. This company reviews on other sites is often very low, which is also concerning. They would not offer any reimbursement for my time and inconvenience. Also, AutoRentals goes thru a company called CarRentals8 who has 41 complaints and a Facebook review of 1.7, hard to believe they would rent cars thru such a bad company.
Scammers!
Outrageus Scam!!! Avoid!!!
I have had a prepaid reservation at Naples airport on 17 August, however once I arrived at the car hire desk, I have been informed that all cars are sold and not available for 3 weeks upfront. The hire desk's representatives were " blaming " the broker for still selling unavailable cars. I could not get any car more than 4 hours, neither from the booked hirer noir from other car hire companies around, due to the same overbooking situation.
When I eventually reached the broker over the phone to cancel my reservation and claim a refund, they refused to do so, asking to pass the phone to one of the hire desks representatives, who simply didn't want to talk with the broker. After some time one of the hire desks representatives agreed to talk with the broker and promised me to provide a car within 1hr, so I had to wait more time outside under +34 degrees heat. Regardless the reservation, a promise and my wasted 4hr waiting time, car never been provided!!!
Then suddenly hire desk offered me a top range car only available at this time at the station, obviously under their full insurance and 3 times higher price in addition to my initial reservation, consequently I have been forced to face a situation to take this car at 300£ higher price or leave..
PS :While I was waiting there about 20 more people been scammed in the exactly same way as me. Outrageous scam!!!
Date of experience: 17 August 2024
Pros
Nothing
Cons
Nothing
Carrental8 is a SCAM
CARRENTAL8 is a SCAM! Do NOT waste your time or money!
I reserved a van through them (non-refundable and paid for in advance) and upon arriving for pick up they told me they had given my reserved vehicle to someone else and there were no other vehicles available. What?!? How is that fair or legitimate business? The counter staff was rude and not helpful at all in trying to resolve the issue or find us another vehicle. He abruptly told me that I could contact the company to inquire about a refund. That didn't help my family of 6 who were stuck in Miami for 12 hours without transportation. If I could give negative stars I would.
DO NOT USE CARRENTAL8!
Cons
Waste of time and money. Rude and unhelpful staff.
Car rental Voucher useless
Booked car hire through CarRental8 com with InterRent which I have since found out is Goldcar. They are a scam company. Although I had purchased car hire and had a voucher from CarRental8.com InterRent they would not accept it and said we should have booked direct through them. They would not let us have the car without their Insurance. Charged an extra 275 euros on top of the car rental. The ultimatum was pay for the insurance or you can't have the car. We argued for half an hour then gave in as we needed to get out of the airport due to feeling ill. Contacted CarRental8.com and they were no help. They should not be dealing with such a scam company. Looking now at reviews InterRent/Goldcar have been scamming customers for years. CarRental8.com must be aware of this and do not care. Would have scored 0 score had that been an option.
Pros
Nothing. The car hire company said our voucher was worthless and was thrown back across the desk.
Cons
Sold us a worthless voucher that the car hire company did not recognise.
Cancelled reservation without notification Stranded
Made a reservation thru AutoRentals, went to pick up the car only to find out that the reservation had been cancelled. I was never notified of the cancellation. I had to spend the next 3 hours of my vacation getting another rental car. Called their customer service department, they stated that the Rental Car company cancelled the reservation because they had problems with the vehicle, which is bogus, its not like they don't have other vehicles to give me. Do not recommend this company. This company reviews on other sites is often very low, which is also concerning. They would not offer any reimbursement for my time and inconvenience. Also, AutoRentals goes thru a company called CarRentals8 who has 41 complaints and a Facebook review of 1.7, hard to believe they would rent cars thru such a bad company.
Pros
None
Cons
Horrible Customer Service
Cancelled reservation without notification Stranded
Made a reservation thru AutoRentals, went to pick up the car only to find out that the reservation had been cancelled. I was never notified of the cancellation. I had to spend the next 3 hours of my vacation getting another rental car. Called their customer service department, they stated that the Rental Car company cancelled the reservation because they had problems with the vehicle, which is bogus, its not like they don't have other vehicles to give me. Do not recommend this company. This company reviews on other sites is often very low, which is also concerning. They would not offer any reimbursement for my time and inconvenience. Also, AutoRentals goes thru a company called CarRentals8 who has 41 complaints and a Facebook review of 1.7, hard to believe they would rent cars thru such a bad company.
Pros
None
Cons
Horrible Customer Service